Account Terms
All backup accounts are based on a month to month basis, this is known as the "billing cycle". The day the account is opened is day one of the billing cycle. The billing cycle extends from that day to the same number day of the next month. Example, an account is opened on the first of the month, the 1st of the next month is when the bill is sent to the user. If the account is opened on the 31st of the month, the billing cycle will run to the last day of the next month.

Account Fee Calculation Metrics
Automated scripts run at 1am EST every day and calculate usage statistics. If the script finds that an account goes over the allotted backup amount, the account will be pro-rated at the next tariff amount. For example, a user is subscribed to the 10GiB account and goes over into 11GiB for the remainder of the month. If the month is August, which has 31 days, and the user goes over on August 16th (this account runs the first to the first of every month) the user will be billed at (((15/31)*19.95) + ((16/31)*28.95)) + $5 overage fee for total of $29.59 for the month of August. Once the user goes back down to their plan allotment they will then be billed for the plan amount for any part of the remaining month. If the customer calls before the end of the month and upgrades to the next allotment, they will not be charged the overage fee but only the prorated amount ($24.59 in the previous example.) If the user flip/flops between in their allotment and outside of their allotment for the month, they will only be charged the single $5 overage fee for the entire billing cycle along with the pro-rated amount for the days the account is over the allotment. If the overage extends into the next billing cycle, the user will be charged again for the overage. Users can check the account status on the website and configure email updates if overages should occur.

Account Conditions
If a user account falls delinquent more than 30 days, the user will be sent a registered with return receipt letter that warns the account and all accompanying data will be erased. The account will also be flagged read-only so no new data can accumulate on the server. If after 30 additional days from the receipt of the returned letter or signed receipt the user does not respond, all data will be wiped (erased) from the servers. The user will still be responsible for the delinquent account amount up until the date the notification was sent to the user.
If IRTCS receives a take down notice that copyright infringement occurred, the account will be suspended and a registered return receipt letter will be sent with a copy of the notice. Up until the day the letter is mailed, the user is responsible for any charges to the account. It will be up to the user to notify the agency which sent the notice to notify IRTCS that material was not infringing on any copyrights. If the material is found to infringe, all of the data in the user's account will be erased. IRTCS keeps logs of connections to its servers for the purpose, but limited to, the identification of fraudulent activities, abuse of the systems, or attempts to brake into the servers. If any user is found to be accessing areas outside their allotted storage space, the account will disabled and the proper authorities will be contacted.

Company Information
Indian River Technology Consulting Services, inc.
P.O. Box 2336
Titusville, FL 32781-2336
(231) 446-5807

Indian River Technology Consulting Services, inc.